Flexible Options Protecting Your Livelihood

No matter how complex your technology, your business can always use an extra set of eyes. With NTS, your company’s IT infrastructure will be actively monitored 24/7 by IT subject matter experts who can proactively detect, isolate, and solve issues before they affect your daily operations.

There is no one-size-fits-all IT solution for every business. NTS provides a menu of service options to meet your IT needs and help your business grow.

Our flexible monitoring options include:

• Systems Administration
• Asset inventory
• Patch management
• 3rd party software patch management
• Lifecycle management
• Migration assistance
• Strategic Future Planning

Your network and system management plan is uniquely crafted around your IT needs. Once your company’s technologies and processes are understood, your critical infrastructure will be protected by certified technicians.

Using extensively collected data from your environment along with decades of combined experience, you can rest easy knowing your technology is in safe hands.

Your IT Management, Your Way

Where an IT help desk fixes problems after they’ve happened, NTS’s system and network management actively searches and resolves problems before they affect your company. This involves a few steps that are tailored to your specific IT environment:

As IT subject experts, when we examine your specific IT environment, we:

1. Understand specific technology environments
2. Set up an Active Alert System (includes collaborating with current IT staff if applicable)
3. Actively monitor your systems and networks
4. Investigate possible issues if detected by the alert system
5. Proactively fix your systems and network if an issue is found
6. Resolve your problem
7. Log the previous problem
8. Analyze the data for patterns

At the end of our process, your technology becomes safer as we continue to learn about how it works and we actively eliminate patterns of issues.

By creating an IT management plan specific to your technology environment, you can have peace of mind knowing your network and systems are taken care of.

Keeping You Secure Around the Clock

By partnering with a domestic 24×7 IT staff, your business’s technological needs can be met at any time. Rather than waiting for something to go wrong, rely on proactive solutions that reduce overhead time and increase productivity.

You’ll also be provided transparent data reports and analysis about your technology operations. To us, you’re a partner we want to see succeed. That’s why you’ll be educated on how to resolve these issues if they ever come back, and your IT will be supported to save you money and time.

Through this partnership, you’ll find opportunities for growth. When we do our job right, you can find areas for improvement and ways to support your future business goals. These can include:

• Early problem detection
• Constant system monitoring
• Greater business understanding
• Automatic response implementation
• Improve security
• Minimize downtime

Whether you have an established IT team or not, or your IT environment is one room or one building, our experienced and certified staff of IT subject matter experts will manage your infrastructure. From monitoring your technology operations, alerting and isolating compromises, and resolving technology issues, you can rest easy with NTS on your side.